COMUNICATION

31/03/2020

Dear Costumer

Due to the actual outbreak of COVID-19 (Coronavirus), ALBUMARINA – Sociedade Gestora de Marinas, S.A. assume that is necessary to adopt prevention measures, according with what is stablished on the Contingency Plan.

The actual epidemic outbreak requires some changes on the social behaviour that we are used to, on the relationship between our employees and also between them and our customers and our suppliers.

Taking that in consideration and looking to the indications gave by the Portuguese Government to the companies, we will change some of our commercial and internal procedures, in order to protect, not only our employees, but also our customers and their families.

So, following what we referred above, we inform you that:

1. Our marina receptions (nautical and of the shipyard) will be closed to the public suspending till indeterminate date the face-to-face service;

2. However, ALBUMARINA – Sociedade Gestora de Marinas, S.A. thru her (only one) front office employee on duty at the nautical reception, will continue to work answering to their customers by phone, VHF radio or e-mail, from 09:00h to 17:00h. the shipyard reception front office e employee will be also there from 09:30h to 13:00h and from 13:30h to 18:00h;

3. All our team will be available as usual, thru the following contacts:

· Phone: (+351) 289 514 282 or (+351) 964 249 596;

· VHF Channel 9;

· E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

4. The dockmasters (marinheiros) team, even with a reduced number (only 2), will continue to assure the presence doing the minimum services at the shipyard and on the pontoons;

5. The contacts for the shipyard reception (only during the schedule referred on point 2) and for the dockmaster (out of hours) is (+351) 962 079 456;

6. The crain and travel-lift services will be operating but doing the minimum operation as possible, looking to have the less exposition as possible of the intervenient people, from 09:00h to 16:00h (it means that the last operation must finish at 16:00h). We also inform that the fuel station will be operating from 09:00h to 17:30h;

7. Due to the fact that our cleaning team is reduced, we will have only opened the west side nautical showers and toilets, close to the laundry and the SPAR supermarket. Regarding the public toilets, we will maintain only open, those of the corridor close to the Hot Shot Bowling;

8. The security central, situated on the level -1 of the underground car parking, still open assuring the presence and surveillance with the PSG team and their phone contacts are (+351) 289 592 976 or (+351) 918 602 058;

9. Marina de Albufeira has suspended till indeterminate date, the entrances of external boats by maritime way (with national or foreign registration), except in cases indicated by the Maritime National Authority or the Coast Control Unit, in coordination with the Health Delegate and the Foreign and Boarder Services;

10. Also, and yet, according with the Ministers Council Resolution and after the Captain of the Portimão Harbour that has also jurisdiction in the area of Albufeira Marina, the boats moored at Marina de Albufeira shell not leave this harbour until we have new orders. In that sense, if there is a case by reason of force majeure, must be transmitted to the management of the marina, thru the nautical reception phone numbers, that shell communicate with the referred authorities on point 9 and then communicate to the interested people.

With grateful thanks, we ask you to understand that this is a difficult situation and shell pass quickest if we all collaborate. Our target is to contribute for the prevention of the community contagion.

With our best regards.

Marina de Albufeira, 31/03/2020

The Management